frequently
asked questions
R3TRACT offers three key models:
- The Slide: A sliding deck available in more than 10 configurations, including Split, Telescopic, Nested, Tuck, and others.
- The Fold: A folding deck with several configurations, including Bi-Folding, Tri-Folding, Hidden, Trapdoor, and more.
- The Rise: A movable floor available in three sub-models: the Standard, the Bespoke, and the premium Rise + model.
We offer three variations of The Rise model to cater to diverse needs:
- The Rise (Standard): This model is tailored for rectangular pools, with dimensions ranging from 9.84ft to 49.21ft in length and 6.56ft to 16.4ft in width, incremented accordingly. The maximum depth is set at 5.9ft.
- The Bespoke Rise: For those seeking flexibility, this model adapts to any pool shape and dimensions, accommodating a maximum width of 28ft. While slope implementation is not possible, the movable floor can be divided into multiple platforms, each with varying depths, catering to various activities and preferences.
- The Rise+: Our premium solution is engineered to meet the most demanding requirements. Capable of accommodating any pool shape, dimension, and depth, including slopes,
the Rise+ model is ideal for professional athletes, rehabilitation centers, and luxury resorts. It prioritizes performance, versatility, and aesthetics.Regardless of your choice between the standard Rise, Bespoke Rise, or Rise+, rest assured of our commitment to the highest quality, reliability, safety standards, and personalized service. We guide you through every step, from design to installation and maintenance.
The Rise offers three distinct mechanical technologies:
- Cheap Electric Version: A cost-effective electric variant.
- Scissor Lift: Equipped with lifts at the bottom of the pool, raising the deck.
- Hydraulic Variant: Utilizes water-based hydraulic cylinders to operate the movable floor effectively.
To ensure optimal performance, it’s essential that the pool meets the following criteria:
- Structural Integrity:
The walls of the pool must form a perfect 90° angle. The pool bottom should be straight. - Design Considerations:
– For the Standard Rise, a “shoe box” shape is required.
– The Bespoke Rise and The Rise+ can adapt to pools of any shape. - Technical Room Proximity:
– The technical room for The Rise+ must be within a maximum distance of 20ft from the movable floors.
The Bespoke Rise and The Rise+ can adapt to pools of any shape.
- – It’s worth noting that while The Rise is typically installed in newly constructed pools, retrofitting existing pools to meet these specifications is a viable option. Our team is ready to assist in ensuring a seamless integration with your pool’s unique features.
For the Standard Rise, a “shoe box” shape is required.
To initiate the process, we kindly request plans, architectural drawings, or blueprints of the new pool or the existing pool and its surrounding areas. Once in hand, our engineering team diligently reviews and processes the information. The engineering and design phase typically spans 60 days, during which detailed drawings are created and approvals are sought from all relevant stakeholders. Your cooperation in providing these essential specifications allows us to kickstart the design and approval process smoothly.
Typically, we aim to ship the product in as few parts as possible, but the configuration is entirely customized based on the client’s needs, providing a high degree of flexibility. If there are specific considerations regarding elevator access, we work closely to accommodate these requirements, ensuring a tailored and efficient delivery that aligns with your unique circumstances.
For pools exceeding 40 feet, additional supports are required to ensure structural integrity. The standard height is typically 6 inches, but we can customize it to 7 or 8 inches based on specific project requirements. Our adaptable approach allows us to cater to various pool dimensions and design preferences.
Our pool covers are designed to sit on top of the static ground. The structure itself has a height of 4.5 inches, and with the decking, the total height reaches 6 inches, providing a seamless integration with the surrounding environment.
When the pool cover slides off, there’s space underneath the pool that doesn’t touch the grass or material beneath it. It offers versatility for various uses. The crucial aspect is ensuring the tracks are on a load-bearing surface, preferably a concrete foundation with a minimum PSI of 2000. The tracks support the stainless steel structure, and it’s imperative that the stainless steel structure meets the necessary load-bearing capacity for optimal performance and safety.
Absolutely! R3TRACT extends its services across the entire continental United States and Canada. Our headquarters is located in Miami, with sales offices in Los Angeles, where we are actively working on establishing a showroom, and Toronto, dedicated to meeting the needs of our Canadian clients. Furthermore, our team is multilingual, proficient in seven languages: English, French, Hebrew, Mandarin Chinese & Cantonese, Korean, Swedish, and Bengali. We’re committed to providing comprehensive support wherever you are.
R3TRACT offers three key models:
- The Slide: A sliding deck available in more than 10 configurations, including Split, Telescopic, Nested, Tuck, and others.
- The Fold: A folding deck with several configurations, including Bi-Folding, Tri-Folding, Hidden, Trapdoor, and more.
- The Rise: A movable floor available in three sub-models: the Standard, the Bespoke, and the premium Rise + model.
